Privacy Policy

Last updated: October 11, 2024

This Privacy Policy describes how ENNUE (the “Site,” “we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from www.ennuestudio.com (the “Site”) or otherwise communicate with us regarding the Site (collectively, the “Services”). For purposes of this Privacy Policy, “you” and “your” means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully.

Changes to This Privacy Policy

We may update this Privacy Policy periodically, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date, and take any other steps required by applicable law.

How we Collect and use your personal information

To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.
In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide or improve the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and protect or defend the Services, our rights, and the rights of our users or others.

What personal information we collect

The types of personal information we obtain about you depend on how you interact with our Site and use our Services. The following sections describe the categories and specific types of personal information we collect.

Information we collect directly from you

Information that you directly submit to us through our Services may include:

Contact details such as your name, address, phone number, and email.
Order information including your name, billing address, shipping address, payment confirmation, email address, and phone number.
Account information including your username, password, security questions, and other information used for account security purposes.
Customer support information, such as details you provide in communications with us.

Some features of the Services may require you to provide us with certain information directly. You may choose not to provide this information, but doing so may limit your access to these features.

Information we collect about your usage

We may also automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we use cookies, pixels, and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address, and other information regarding your interaction with the Services.

Information we obtain from third parties

We may obtain information about you from third parties, including vendors and service providers who may collect information on our behalf, such as:

Companies who support our Site and Services, such as Shopify.
Our payment processors, who collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payments and fulfill orders.

When you visit our Site, open or click on emails, or interact with our Services or advertisements, we or third parties we work with may automatically collect certain information using online tracking technologies such as pixels, web beacons, software developer kits, third-party libraries, and cookies.
Any information we obtain from third parties will be treated in accordance with this Privacy Policy.

How we use your personal information

Providing Products and Services. We use your personal information to provide you with the Services, including processing payments, fulfilling orders, and facilitating account management and shipping.
Marketing and Advertising. We may use your personal information for marketing and promotional purposes.
Security and Fraud Prevention. We use your personal information to detect and address possible fraudulent, illegal, or malicious activity.
Communicating with You and Service Improvement. We use your personal information to provide you with customer support and improve our Services.

Cookies

Our Site uses cookies managed by Cookiebot to enhance your browsing experience and provide tailored functionality. Cookiebot enables you to control which cookies are active on our Site by categorizing them into Necessary, Functional, Statistical, and Marketing types. For more details on each type and to set your cookie preferences, please see our Cookie Policy and settings banner.

Purpose of Cookies

We rely on cookies to:

Operate and improve our Site and Services, including remembering your actions and preferences.
Run analytics to understand and enhance user interaction with the Site.
Provide customized advertising based on your interactions.

Cookies allow us and certain third-party providers to enhance your experience and show relevant content. You can set your cookie preferences when you first visit the Site and adjust them anytime in the Cookiebot banner or through your browser settings.

Managing Cookies

Most browsers accept cookies by default, but you can manage this directly in your browser if you prefer. Be aware that disabling cookies may affect the performance and functionality of certain Site features. Cookiebot ensures that your chosen settings remain consistent for a personalized and secure experience.

Global Privacy Control (GPC)

We also recognize the Global Privacy Control (GPC) signal, which lets you opt out of specific uses or disclosures of your information. If your browser is set to send a GPC signal, we will honor it as an opt-out request for targeted advertising and data sharing for that browser or device. To learn more about GPC, visit globalprivacycontrol.org.

How we disclose personal information

In certain circumstances, we may disclose your personal information to third parties, including vendors or third parties who perform services on our behalf and with your consent for marketing purposes.

Security and retention of your information

We prioritize the security of your information but cannot guarantee "perfect security." The retention period of your information depends on various factors, including maintaining your account, providing the Services, and complying with legal obligations.

Your rights

Depending on your location, you may have certain rights, including the rights to access, delete, or correct personal information, restrict processing, and opt out of targeted advertising.

Contact
If you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any rights, please contact us at info@ennuestudio.com or at Högbergsgatan 27, Stockholm, 11620, SE.