Contact
At ENNUE, we value every interaction and are here to assist you with any questions or inquiries you may have. Whether you need help with your order, product information, or anything else, we're just a message away.
Fast Shipping
Shipping information
At ENNUE, we are committed to providing a seamless shopping experience, ensuring every detail is covered from the moment you place your order to its arrival. Our carefully selected delivery options offer flexibility and reliability, tailored to accommodate your needs.
Sweden
- DB Schenker Standard: Estimated delivery within 1-4 business days.
Nordics & EU
- UPS Standard: Reliable ground shipping, estimated at 3–7 business days.
- UPS Express Saver: Priority-handled service, with delivery expected within 2–5 business days.
International
- UPS Standard: Delivery estimated within 3–7 business days.
- UPS Express Saver: Priority-handled service, with delivery expected within 2–5 business days.
Extended Delivery Times for Remote Areas
Certain remote or less accessible regions may experience extended delivery times. Please note that delivery timelines exclude weekends and public holidays, and delays due to weather or other unforeseen factors may occasionally impact schedules.
Customs & Duties
For international orders, customs and duties may apply and vary by destination. These fees, set by the receiving country's customs authority, are the responsibility of the recipient. We recommend consulting your local customs office for detailed information.
Easy Returns
Free Returns & Exchanges
We hope you love your purchase, but if for any reason it doesn’t meet your expectations, we gladly offer free returns within 14 days of receiving your order.
To ensure a smooth return process:
All items must be unworn, in original condition, and with the packaging and proof of purchase intact.
Refunds will be processed within 7-10 business days upon receipt of the returned items. Please note, free return shipping applies unless the item received is faulty.
For any assistance or to initiate a return, please contact our dedicated customer service team at info@ennuestudio.com. We are here to help guide you through the process with care and efficiency.
Secure payments
Secure Payments
At ENNUE Studio AB, your security is our priority. We use trusted and encrypted payment methods to protect your personal and financial information. All transactions are processed securely through industry-leading providers, ensuring your data is safe.
Payment Options: We accept Credit/Debit Cards(Visa, MasterCard, American Express), PayPal, Klarna, and Apple Pay.
Global Security: Our payment systems comply with international security standards, ensuring your data is safeguarded wherever you shop from.
No Stored Payment Information: Your payment details are securely processed by our payment partners and are never stored on our servers.
Fraud Protection: We use advanced fraud detection tools to monitor and protect against unauthorized transactions.
For any questions, please contact us at info@ennuestudio.com.
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